Refund Policy

Due to the immediate, direct access to my digital downloads, I cannot offer a refund of any kind.

After you purchase a digital download, you will receive a download link via email that expires in 24 hours. You can also download it directly from the Order Confirmation page.

If you have any issues accessing your download, please email me at ev@elizabeth-velez.com.

Need a custom strategy?

My downloads reflect the most popular requests I receive, but every email program is unique! If your email needs are different, let’s have a discovery call to discuss it.